Privacy Policy

Lilly Skin, concerned about the rights of individuals, particularly with regard to automated processing, and in a spirit of transparency with its customers, has implemented a policy covering all such processing, the purposes pursued by the latter, as well as the means of action available to individuals so that they can best exercise their rights. 

For any further information on the protection of personal data, we invite you to consult the website: https://www.cnil.fr/

 

The current online version of these terms of use is the only one enforceable for the entire duration of the use of the site and until a new version replaces it.

Article 1 - Legal notices

1.1 Site (hereinafter "the site"): lilly-skin.com

 

1.2 Publisher (hereinafter "the publisher"): 

 

E-commerce Performance B.V.

Mercuriusweg 26, 2516AW The Hague, Netherlands

Trade register number: 77789377

email address: info@lilly-skin.com

 

1.3 Host (hereinafter "the host"): 

 

lilly-skin.com is hosted by Shopify Inc, whose registered office is located at 126 York St Ottawa. ON K1N 5T5, Canada.
 

 

Article 2 - Access to the site

Access to the site and its use are reserved for strictly personal use. You agree not to use this site and the information or data contained therein for commercial, political, or advertising purposes, or for any form of commercial solicitation, in particular the sending of unsolicited emails.

Article 3 - Site content

All trademarks, photographs, texts, comments, illustrations, images (animated or otherwise), video sequences, sounds, as well as all computer applications that could be used to operate this site and more generally all elements reproduced or used on the site are protected by current intellectual property laws.

They are the full and complete property of the publisher or its partners. Any reproduction, representation, use, or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of such unauthorized uses does not constitute acceptance of said uses and waiver of the right to prosecute.

Article 4 - Site management

For the proper management of the site, the publisher may at any time:

- suspend, interrupt, or limit access to all or part of the site, or reserve access to the site, or certain parts of the site, to a specific category of Internet users;

- remove any information that may disrupt its operation or contravene national or international laws, or the rules of Netiquette;

- suspend the site in order to carry out updates.

Article 5 - Responsibilities

The publisher cannot be held liable in the event of any failure, breakdown, difficulty, or interruption of operation, preventing access to the site or any of its features.

The equipment used to connect to the site is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, particularly from viral attacks via the Internet. Furthermore, you are solely responsible for the sites and data that you consult.

 

The publisher cannot be held responsible in the event of legal proceedings against you:

- due to the use of the site or any service accessible via the Internet;

- due to your failure to comply with these general terms and conditions.

 

The publisher is not responsible for any damage caused to you, third parties, and/or your equipment as a result of your connection or use of the site, and you waive any action against it as a result.

If the publisher is subject to amicable or legal proceedings due to your use of the site, it may turn against you to obtain compensation for all damages, sums, convictions, and costs that may result from these proceedings.

Article 6 - Hyperlinks
 

The creation by users of any hyperlinks to all or part of the site is authorized by the publisher. Any link must be removed upon simple request by the publisher. 

Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights over the content present in said link. 

Article 7 - Collection and protection of data

 

Your data is collected by lilly-skin.com

Personal data refers to any information relating to an identified or identifiable natural person (data subject); a person is deemed identifiable if they can be identified, directly or indirectly, in particular by reference to a name, an identification number, or one or more specific elements specific to their physical, physiological, genetic, psychological, economic, cultural, or social identity.

The personal information that may be collected on the site is mainly used by the publisher for the management of relationships with you, and where applicable for the processing of your orders. 

 

The personal data collected is as follows:

- Last name and first name

- Address

- Email address

- Phone number

 

- Financial data: as part of the payment for products and services offered on the Platform, it records financial data relating to the user's credit card.

 

 

Article 8 - Right of access, rectification, and delisting of your data

 

In accordance with the regulations applicable to personal data, users have the following rights:

• Right of access: they can exercise their right of access to know the personal data concerning them by writing to the following email address: info@lilly-skin.com. In this case, before implementing this right, the Platform may request proof of the user's identity to verify its accuracy.
• Right of rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated.
• Right to erasure: users may request the deletion of their personal data, in accordance with applicable data protection laws.
• Right to restriction of processing: users may request the Platform to restrict the processing of personal data in accordance with the cases provided for by the GDPR.
• Right to object to processing: users may object to their data being processed in accordance with the cases provided for by the GDPR.
• Right to portability: they may request that the Platform provide them with the personal data they provided in order to transmit it to a new Platform.

You can exercise this right by contacting us at the following address:
Mercuriusweg 26, 2516AW The Hague, Netherlands

 

Or by email at the address:

info@lilly-skin.com

 

Any request must be accompanied by a photocopy of a valid, signed identity document and must mention the address at which the publisher can contact the requester. The response will be sent within one month following the receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

 

In addition, and since Law No. 2016-1321 of October 7, 2016, individuals who wish to do so have the possibility of organizing the fate of their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/.

 

Users can also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr. 

 

We recommend that you first contact us within the Platform before filing a complaint with the CNIL, as we are at your entire disposal to resolve your problem. 

 

Article 9 - Use of data

 

The personal data collected from users is intended to provide the Platform's services, improve them, and maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:

 

- access and use of the Platform by the user;

- management of the operation and optimization of the Platform;

- implementation of user assistance;

- verification, identification, and authentication of data transmitted by the user;

- personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;

- prevention and detection of fraud, malware (malicious software), and security incident management;

- management of potential disputes with users;

- sending of commercial and advertising information, according to the user's preferences;

- organization of the terms of use of payment services.

 

Article 10 - Data retention policy

 

The Platform retains your data for the duration necessary to provide you with its services or to provide you with assistance. 

To the extent reasonably necessary or required to meet legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account or we no longer need it to provide you with services.

 

Article 11- Sharing of personal data with third parties

 

Personal data may be shared with third-party companies exclusively within the European Union, in the following cases:

- when the user uses payment services, for the implementation of these services, the Platform is in contact with third-party banking and financial companies with which it has contracts;

- when the user publishes, in the free comment areas of the Platform, publicly accessible information;

- when the user authorizes a third-party website to access their data;

- when the Platform uses service providers to provide user assistance, advertising, and payment services. These service providers have limited access to the user's data as part of the performance of these services and have a contractual obligation to use them in accordance with the provisions of the applicable personal data protection regulations;

- if required by law, the Platform may carry out data transmission to follow up on claims made against the Platform and comply with administrative and judicial procedures;

 

Article 12 - Commercial offers

 

You may receive commercial offers from the publisher. If you do not wish to, please contact us at: info@lilly-skin.com

Your data may be used by the publisher's partners for commercial prospecting purposes. If you do not wish to, please contact us at: info@lilly-skin.com

If, during the consultation of the site, you access personal data, you must refrain from any collection, any unauthorized use, and any act that may constitute an infringement of the privacy or reputation of persons. The publisher declines all responsibility in this regard.

The data is kept and used for a duration in accordance with the legislation in force.

Article 13 - Cookies 

 

What is a "cookie"?

A "Cookie" or tracker is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an email, installing or using software or a mobile application, regardless of the type of terminal used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi ).

By browsing this site, "cookies" from the company responsible for the site concerned and/or third-party companies may be deposited on your terminal.

During the first navigation on this site, an explanatory banner about the use of "cookies" will appear. Therefore, by continuing to browse, the customer and/or prospect will be deemed informed and to have accepted the use of said "cookies". The consent given will be valid for a period of thirteen (13) months. The user has the possibility to disable cookies from their browser settings. 

 

All information collected will only be used to track the volume, type, and configuration of traffic using this site, to develop its design and layout, and for other administrative and planning purposes, and more generally to improve the service we offer you.

 

The following cookies are present on this site: 

 

 

Google cookies:

- Google analytics: measures the site's audience.
- Google tag manager: facilitates the implementation of tags on pages and allows for the management of Google tags. 
- Google Adsense: Google's advertising network using websites or YouTube videos as a medium for its ads. 
- Google Dynamic Remarketing: allows you to offer dynamic advertising based on previous searches. 
- Google Adwords Conversion: conversion tracking tool for adwords advertising campaigns. 
- DoubleClick: Google's advertising cookies to display banners.

 

  

The lifespan of these cookies is thirteen months.

 

For more information on the use, management, and deletion of "cookies", for any type of browser, we invite you to consult the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

Article 14 - Photographs and product representation

The photographs of products and/or services accompanying their description are not contractual and do not bind the publisher.

Article 15 - Applicable law

These terms of use of the site are governed by French law and subject to the jurisdiction of the courts of the publisher's registered office, subject to a specific assignment of jurisdiction resulting from a particular legislative or regulatory text.

Article 16 - Contact us

For any question, information about the products presented on the site, or concerning the site itself, you can leave a message at the following address: info@lilly-skin.com